Willow House requires and provides a comprehensive 17 hours of clinician-led training for volunteer facilitators. The Willow House Volunteer Facilitators Training is provided exclusively to those prospective volunteers who express their good-faith intention to complete this training in order to become a volunteer facilitator in group and other program activities with Willow House children, teens and families.

After notification of acceptance into the Volunteer Program and before beginning the Willow House Volunteer Facilitators Training, every prospective volunteer is required to confirm their personal commitment to volunteer with a monthly Willow House group for a minimum of one year.

Willow House groups are typically held on Monday and Thursday evenings, in addition to other events throughout the year.